Taco Casa - Azle

We went there a few weeks ago for a quick lunch. It was a big order but they were so quick and the food tasted fresh.

I’ve seen mixed reviews but Ive eaten here dozens of times and I like it just fine. Our food does get occasionally messed up, but it’s no worse than any other establishment. However, I want to brag on the woman working the front counter. I wish I would’ve gotten her name. She was so friendly and helpful! She definitely made the experience for us.

Customer service is beyond terrible. Was in drive thru for 20 min waiting to order for over 10 min, decided to pull up to window and the gentleman running taking the orders immediately rambles the persons order who was behind me (guess she got helped in the drive thru), so I kindly interrupt him and tell him no that is not my order and explained to him I had been sitting there for over 10 min with no answer or greeting to help me and he proceeds to tell me to go back to the end of the line and order. Excuse me, then explains that their system went down, and they have has a whole mess of things going on at once so he would not be able to help me. Got to be kidding! This could of been remedied by apologizing for the mistake, take my order and offer to bring it to me so the drive thru could move. Instead I was told to go the end of the line and order, there was nothing he could do to help me, and it was not his fault that I could not hear him through the speaker. You sir did not greet me to even let me know you were there after 10 min. I will not be back and would say if this is how customer service is at this location in Azle, avoid it at all costs. I will not be back and highly recommend you choose else where to dine. No customer should of been treated like that. Its not like its that great anyways!

They are always so very busy in the drive through that it's much quicker to go inside. Wheelchair accessibility: I am disabled but stay in the car while my husband goes inside. So I know that they do have disabled spots for parking.

Love their sweet tea and the food is pretty good too.