Papa Johns Pizza - Azle

This location has had multiple flaws and this will be the last time I order from them. They charge full price for dipping sauces and don’t give you full servings. They underbake their pizza multiple times. They are always late on delivery times. This time they forgot a drink and when I called to have them bring me one they stated they can refund or get someone to bring it. I requested they send it since the soda I ordered was intended to be paired with my meal. Over 2 hours later nothing. I call back and the (manager) Jessica stated she was “sorry” and can refund my soda. At this point after multiple issues with this location I requested to refund my entire order since this isn’t their first occurrence and another terrible customer experience. Jessica proceeded to hang up on me 4-5 times every time after I ask for the owner contact info. I will not be ordering from them again. Terrible service and quality control.

Sauces that are dairy based looked like that they sat out all day long.

I ordered the new calzone pizza with ricotta cheese yesterday and there was not a bit of ricotta. I was really looking forward to trying this new pizza. What a rip off! Very disappointed!

Order online go in and pick up. Everyone super nice and courteous. Excellent!

Pizza wasn’t cut and it was burntGarlic knots we’re burntChicken wings barely had any sauceVery disappointingI have pics just not sure how to post them