Mcdonald's - Austell

Worst place ever. I hardly ever eat hamburgers or fast food but I was craving a burger. I order for me and my daughter and this is what I bit into. Raw patties. Then they didn’t even give us our iced coffees. I tried calling and reaching out and nobody ever answered or responded. I didn’t eat for 2 days after this. It doesn’t even deserve a 1 star. The employees ignore you on top of it. DO NOT ORDER FROM HERE unless you want to be ignored and get sick from undercooked food.

Came in to grab a quick bite. Wasn't greeted at the counter for 10 minutes. After finally being greeted, the manager was rude, sorry, and inconsiderate. She rudely explained that the receipt printer wasn't working and she couldn't make it work. She didn't even tell us our order number. Definitely won't be coming back here

Came here to eat breakfast we decided to dine in. First walking in we were greeted by another customer we stood in line and the guy told us we have to order from the machine. Second we waited 30 minutes for our food (separate orders) when my order was called I walked up and to my surprise the elderly gentleman that ordered when I did was still standing there waiting to pay when I mentioned it to the lady she stated well he has to wait because we are short staffed! My friend ordered an ice Coffee just like I did but when her order came up she was told the machine was broken and they weren’t serving ice coffee I will post pics as proof. Had I not wiped the seats we would’ve sat in dirt with small kids. Poor management poor customer service! If you want better pay you have to do better what I experienced today was not worth $13/hr more like $2.50/hr.

The So called manager argued with me about what a large drink. I come to this location all of the time. I think I know the difference between large and medium. To make it worse, she walked off and threw her hand up as to say I 'm Done Talking To You....Terrible customer service experience today....Just in case you( shift manager 10:45am) need to know the difference, I 've attached a picture in this review. I will be emailing corporate, the store manager and the regional DM.

Everything was fine except for there eating area outside. I was sitting out there and it smelled a lot like urine and one of the managers came outside to smoke only to go back inside did not wash her hands and went straight to fries only to pick them up and bag them for a customer I must say that grossed me out.