Cafolla's Premier Cafe - Ards

I would typically give Cafollas a 5-star rating, but for the second time in as many weeks, I found a hair in my fries. About three weeks ago, my wife found a hair in her avocado breakfast. Finding a hair in your food once could be considered a one-time mistake, but two incidents in such a short period of time is unacceptable. We used to have breakfast here every weekend, if not every other weekend, but unfortunately, we won't be returning. It's a shame because we would normally rate the food 5 stars and be regular customers.

The food was flavorless and unpleasant, the table was not properly cleaned with coffee stains still present, and the plates were greasy. The iced coffees we ordered were also disappointing. Overall, it was not a great dining experience.

When in Newtownards normally drop in for their delicious double fry with a hot mug of tea (see photo). Always a warm welcome from staff,efficient service and always clean and tidy. Very popular with the locals as you normally recognise familiar faces in for lunch, hence the name Premier Cafe. Can be busy on Saturdays when the local market is on in the square.

I love to visit here for a coffee . One day we had the freshly made crepes which were delicious. Another day I had a coffee while my son was in an appointment at hospital and the gentleman sitting opposite me paid for my coffee. I was so appreciative at his generosity and care and he could clearly see I wasn’t in a good place that morning. I wish I could repay it for him and for him to realise how much I appreciated it that day. It’s a lovely cafe, welcoming and lovely food.

Couldn’t praise staff enough was in this afternoon and it was very busy despite this staff were super helpful, friendly and accommodating with constant flow of customers , in these times not something you see often !! Food was great too and coffee