Firehouse Subs Alton Corners

$10 for a small sandwich 3 waist of time and money!

Rude won't be back. Food was nasty. Go to collinsville the best.

Want impressed with my steak sub stingy on the meat and toppings

Edit: my 3rd visit was a fail. Ordered via the Mobile app. Had modifiers. Ordered double meat. My sandwich meat was over steamed, barely any cheese on the shriveled meat and I did not get double meat. All my mods were correct. I contacted corporate and they stated someone from the restaurant would be in contact with me. Corporate sent a survey asking how they handled it. Well they never contacted me. Corporate stated they would reach back out to them. Still nothing. All I wanted was a refund for the double meat I didn't receive even though the whole sandwich was junk. The staff that day looked mad at the world as well. Completely different from my first 2 visits. Very unsatisfactory customer service. I've only been to this location 2xs but both times the food was delicious and service was friendly. First time was a free med hook n ladder from T-Mobile which was awesome and made correctly. We ate in. The place was clean and tidy. Today 6/2/23 @1:17 pm I did a mobile order. The gentleman who prepared my order was so polite when I said I was a mobile order and made my sandwich and special requests perfectly. The sandwich was even done early and I only waited a couple minutes. It was sooo delicious. It was a double meat large NYSteamer with lettuce, onion, and banana pprs on the side. My husband, who is super picky, never had a NY steamer before and he said it was amazing as well. Thank you dude for today. I super appreciate it!!

Good is ok. I think it's to expensive for what it is.